Reference

How pcm99 Sets Out Account And Legal Terms

Our account terms cover how you open, verify and use your pcm99 account, including how Touch 'n Go eWallet, Boost and GrabPay transactions are recorded against your wallet.

Account TermsData HandlingPayment RulesAccess By RegionContact Path
pcm99 How pcm99 Sets Out Account And Legal Terms
ASK US DIRECTLY

Where To Raise A Legal Or Account Question

Live Chat Open live chat from your account dashboard if a term about deposits, withdrawals or account status doesn't read clearly to you — it's the fastest route to a plain answer.
Email Enquiries Send a written question through the support email listed on your account page when you need a documented reply, for example about a data request or a disputed transaction.
Account Verification Desk If a term relates to identity checks or payment verification, our verification desk handles that directly rather than general chat, so your query reaches the right queue.
DATA AND ACCOUNT CARE

How We Treat Your Data And Account

Data Handling

We collect the account details needed to verify you and process Touch 'n Go eWallet, Boost or GrabPay transactions, and we don't use that information outside running your account and meeting checks tied to it.

Cookies On The Site

Cookies on pcm99 keep you logged in between pages and remember basic preferences like your chosen payment method; you can clear them from your browser settings at any time without losing your account.

Account Security

Your account is tied to the login and verification steps you complete at sign-up, and we recommend you never share your password or one-time codes with anyone claiming to represent pcm99.

Retention And Changes

We keep account and transaction records for as long as needed to resolve disputes or meet local requirements; to ask about updating or removing your details, raise a request through support and we'll confirm the next step.

Questions Players Ask About Our Terms

Opening an account means you accept our account terms covering verification, deposits, withdrawals and how your wallet balance is tracked. The current version is always the one shown on this page.

Access depends on local law and isn't guaranteed everywhere. Check the rules that apply in your own area before you register, whether you're near Melaka or anywhere else.

We use the details you provide only to verify your identity and process transactions through Touch 'n Go eWallet, Boost or GrabPay. We don't share account data outside what's needed to run and secure your account.

Yes — raise a request through support with your account reference and we'll confirm what can be updated and what needs to stay on record for verification purposes.

Yes, every deposit or withdrawal through those rails sits under the same account terms as the rest of your account activity. The payment method changes how funds move, not the rules applied.

Start with live chat for a quick answer, or email support if you need a written record — ask for the verification desk if your question involves identity checks or a payment dispute.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.